CUSTOMER EXPERIENCE MATRIX
Client Satisfaction Rating
Consultant Satisfaction Rating
ABOUT US, IN MORE THAN JUST WORDS
In 13 years of service in the industry, our success has been based on Customer feedback, Technology and Process improvement.
We constantly monitor our KPI’s. (Converted to percentage)
- Customer Satisfaction Rating
- Submittal to Hire Ratio
- Interview to Hire Ratio
- Fill Rate
- 92%
- 29.24%
- 66.03%
- 21%
Customer feedback - Improvement Management - Monitor and Control:
Our process improvement resonates at the client end, reducing their Time to Hire and Cost to Hire.
Customer feedback - Improvement Management - Monitor and Control:
Our process improvement resonates at the client end, reducing their Time to Hire and Cost to Hire.
Effective Delegation with ownership - Committed Team - Competitive Pricing:
We have a small and structured setup. We invest our effort in quality rather than number of submissions. This keeps check on overheads. We work on reasonable margins by transferring the price advantage to our clients.
Flexibility – Peace of Mind:
We offer Corp to Corp and Contract to Hire option to our clients to be able to make good onboarding decisions.